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No takers for VOSA top job?

Despite VOSA’s Chief Executive having left at end of 2008, the job has yet to be even advertised. We understand, however, that an advertisement will appear in the Times (and perhaps other newspapers?) on 5th July with interviews scheduled for 6th August.

VOSA signs 'Service Level Agreement' with MOT trade.

VOSA and the MOT Trade have, for the first time developed joint agreements in the form of a Memorandum of Understanding and a Service Level Agreement between VOSA and the MOT Trade. On the signing of these documents VOSA said:

“Alastair Peoples, Acting Chief Executive of the Vehicle and Operator Services Agency (VOSA) signed a new Service Level Agreement with the Trade Associations today on behalf of Authorised Examiners and Nominated Testers of the MOT scheme.  

The agreement sets out an understanding between VOSA and the Trade Associations in respect of the levels of service they can expect from VOSA, including education, compliance, enforcement and MOT computer issues.
It also covers the standards and behaviours which the trade will be encouraged to adopt when Nominated Testers and Authorised Examiners are in contact with VOSA staff.  

Authorised Examiners and Nominated Testers are represented by The Retail Motor Industry Federation, Scottish Motor Trade Association, The MOT Trade User Group and VTS Council.

Alastair Peoples said:
“This Agreement is a clear demonstration of VOSA and the Trade Associations, ’ MOT Authorised Examiners and Nominated Testers commitment to working together to raise standards. VOSA fully supports the Service Level Agreement, an initiative that further raises awareness and safety standards. Communication is key to the success of this agreement, in continuing to develop an improved relationship with our customers.”

The Service Level Agreements is part of a Memorandum of Agreement (MOA) which represents a long-term commitment between VOSA, the Trade Associations, MOT Authorised Examiners and Nominated Testers.”

In the next edition of MOT Testing, the MOT industry’s leading trade publication, Editor Jim Punter will be assessing the affect these agreements will have for the average for MOT Testing Stations and their staff, and consider how effective these agreements will be in improving and developing a greater sense of ‘partnership’ between VOSA and the MOT Trade.

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