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volksjim
Member
| Joined: | Sun Nov 18th, 2007 |
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| Posts: | 104 |
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Posted: Fri Feb 15th, 2008 09:24 pm |
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any garage i have worked in "over 20 years testing" the ve's have always taken over and to hell with your business...it us poor nt that have to try and catch up the slack once they have left
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MOTman
Super Moderator
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Posted: Fri Feb 15th, 2008 06:06 pm |
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volksjim wrote: so please tell me why does the ve and his assistant "experienced guys right" take two to three times as long to conduct a re-examination and to hell with the rest of your customers and business attitude i am all for letting some-one else check my vehicle but as being a stand alone tester why should i pay another testing station when my garage pays my bread and butter
Firstly I accept that for sole tester operations you can't let a colleague do it! In such cases it would be galling to pay someone else £50 to test yr car when you have yr own place, so continue as you do - yr breaking no rules after all.
VE's always take ages to check vehicles and there's nowt we can do about it. However, if they're checking a car you've just tested and you've got others booked in, the VE's have to work around yr appointments/customers. They should use another ramp or wait until the appointments are finished.
If they're checking a complaint (inverted appeal) the rules allow us to charge VOSA for the use of the ramp/equipment. Most don't bother for some reason?!
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Wesley
Trade Member
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Posted: Fri Feb 15th, 2008 12:07 am |
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MOTman wrote: This type of VOSA activity has been around for a few years now. It' called a VT55 visit - where a VE will check a recently tested vehicle. Garages were picked by VOSA on 'intelligence' ie local VE knowledge, complaints from public, high throughput etc etc. Guesswork really! Now they have the computer, which will give them even more so say ammunition.
If a car's been tested in the last few hours then anything they 'find' is hard to argue about. Of course with the MoT database they can tell via their laptop just when a car's about to finish a test, then they can literally pounce on you as you're printing the ticket.
While VOSA do have access to the DVLA database this is data protected stuff and any VE should not be accessing it over tester's vehicles. I think it's far more likely that they simply know from past visits to the garage, which cars belong to testers/AEs.
From experience if a car's tested right, no VE will be able to criticise you afterwards. The moral of the story has to be test correctly and any benefit of the doubt items should be issued a VT32.
Perhaps AEs should insist that staff cannot test their own vehicles and should let a colleague do it, hence ensuring impartiality?
The other option is, to test Your Own Vehicle and have Your QC observing You.
Wes.
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Wesley
Trade Member
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Posted: Thu Feb 14th, 2008 11:29 pm |
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nicknack, you a bit sharp of recent?
read all of tinsnips posting, he says a re-visit and full assesment of NT.
Resulting in? Oh Yeah, "Formal Warnings" or "Removal"
volksjim, if your gas analyser ceases to operate and your engineer can`t get to you for Three Days! Then, You like we did recently have a problem!
You have afew trade tests in for the day, and You do trade tests for a local dealership, Your nearest Testing Station, Doesn`t offer trade and You have to pay Full Price! Thats your tester/delivery chap tied up presenting vehicles, hourly to your nearest and dearest. Thats one Mans wages lost, plus the normal discount offered!
VOSA have the powers to book your test lane for any appeals in your area, obviously with some notice, If they do, then a test takes as long as it takes! So be prepared!
Wes.
Last edited on Fri Feb 15th, 2008 12:01 am by Wesley
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nicknak
Trade Member
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Posted: Thu Feb 14th, 2008 10:07 pm |
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Because thats what you signed up to when you applied to test.
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volksjim
Member
| Joined: | Sun Nov 18th, 2007 |
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| Posts: | 104 |
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Posted: Thu Feb 14th, 2008 08:58 pm |
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| so please tell me why does the ve and his assistant "experienced guys right" take two to three times as long to conduct a re-examination and to hell with the rest of your customers and business attitude i am all for letting some-one else check my vehicle but as being a stand alone tester why should i pay another testing station when my garage pays my bread and butter
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MOTman
Super Moderator
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Posted: Thu Feb 14th, 2008 09:13 am |
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This type of VOSA activity has been around for a few years now. It' called a VT55 visit - where a VE will check a recently tested vehicle. Garages were picked by VOSA on 'intelligence' ie local VE knowledge, complaints from public, high throughput etc etc. Guesswork really! Now they have the computer, which will give them even more so say ammunition.
If a car's been tested in the last few hours then anything they 'find' is hard to argue about. Of course with the MoT database they can tell via their laptop just when a car's about to finish a test, then they can literally pounce on you as you're printing the ticket.
While VOSA do have access to the DVLA database this is data protected stuff and any VE should not be accessing it over tester's vehicles. I think it's far more likely that they simply know from past visits to the garage, which cars belong to testers/AEs.
From experience if a car's tested right, no VE will be able to criticise you afterwards. The moral of the story has to be test correctly and any benefit of the doubt items should be issued a VT32.
Perhaps AEs should insist that staff cannot test their own vehicles and should let a colleague do it, hence ensuring impartiality?
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nicknak
Trade Member
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Posted: Wed Feb 13th, 2008 07:22 pm |
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SN 6-07 Is about Formal warnings, not advisory warning letters!
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911mot
Member
| Joined: | Sat Mar 31st, 2007 |
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| Posts: | 80 |
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Posted: Wed Feb 13th, 2008 06:54 pm |
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tinsnips wrote: we had the same sort of thing last week, my n.t tested his own car, he had just finished testing his car ...
About 6 months ago two guys from VOSA bowled in and said "Give us the paperork for the last MOT you just did, we are on a random visit and want to check it over"
So maybe, just maybe, it was pure chance that the car on the ramp was the NTs personal vehicle when they walked in?
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Wesley
Trade Member
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Posted: Tue Feb 12th, 2008 11:05 pm |
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Hi,
Don`t think "they" can do that, Have a look at SN6 2007,
Wes.
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tinsnips
Member
| Joined: | Mon Feb 11th, 2008 |
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| Posts: | 5 |
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Posted: Tue Feb 12th, 2008 09:29 pm |
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we had the same sort of thing last week, my n.t tested his own car, he had just finished testing his car which he failed on abs warning lamp on and washer jets inop. they said the computer had picked us for a recheck by random. they then took over are test bay to retest his car and made the next test wait an hour and a half. this put us back an hour and balled out my tester because he had missed a low headlamp aim which was only just under the limit when i tested the aim myself. it seemed very suspect when we thought about it later. they also sent a letter stating that they will be revisting in a few weeks to conduct an observed test on my n.t and if they think he has any short commings they will push for him to be removed from are list of testers seems very harsh for something so minor as i would have probably pasted the aim myself. has anyone else had anything simular
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volksjim
Member
| Joined: | Sun Nov 18th, 2007 |
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| Posts: | 104 |
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Posted: Sun Jan 6th, 2008 03:27 pm |
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kinda get the feeling the local vosa guy has it in for me 
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MOTman
Super Moderator
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Posted: Mon Dec 24th, 2007 10:35 am |
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I doubt very much that their claim is true, as the VOSA system just isn't up to this.
You could have refused to let them look at your car, just like any other member of the public can refuse to let them inspect their vesicles. However that may have 'wound them up' ,so you're in a catch 22 situation.
It's an odd one, but hey thankfully you tested it properly so there's nothing to worry about!
Them and us sound familiar?
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volksjim
Member
| Joined: | Sun Nov 18th, 2007 |
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| Posts: | 104 |
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Posted: Sun Dec 23rd, 2007 10:34 am |
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kinda get the feeling of a witch hunt to be honest the fact that he mentioned mot-comp had highlighted the fact that i had tested my on car kinda got me thinking WTF
think he was a bit dissapointed after 1-5hrs of testing nothing could be found
the general jist of it as i take it is if summit is marginal at time of test is to repair the item just glad that is something i always do
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Tom James
Super Moderator
| Joined: | Tue May 30th, 2006 |
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| Posts: | 17 |
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Posted: Sun Dec 23rd, 2007 10:06 am |
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The main point here is what the VOSA guys said - if they said something like "we noticed you passed your own car a couple of months ago - can we re-check it…", then that has them 'bang to rights' regarding a data Act breach. Otherwise it could have been a coincidence or just a car they saw in the car park. Even so it seems a bit odd, suspicious even.
Tom James
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nicknak
Trade Member
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Posted: Fri Dec 21st, 2007 11:21 pm |
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Two months is not recent in the scheme of things when you consider that they could not really take action on any mechanical components as it was over 28 days.
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Weetabix
Trade Member
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Posted: Thu Dec 20th, 2007 11:25 pm |
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Seems odd that they claim ' MOT Computerisation ' had picked out your car for a check-over.
How would the computer know it was there two months after testing ?
Seems more likely that the VOSA guys turned up for some routine visit, and selected a random vehicle registration from your car park. The computer system could then have informed them that you had tested it 'recently', giving them the desire to re-check your test result.
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volksjim
Member
| Joined: | Sun Nov 18th, 2007 |
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| Posts: | 104 |
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Posted: Wed Dec 19th, 2007 11:43 pm |
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| still wondering if this could be an abuse of the data protection act..or could this be a new tactic being adopted by vosa think tank coz its your own car you will let things slip wonder what would have happened if i had passed summit that was marginal 2 months ago but was now a failure like a rusty brake pipe...formal warning???? kinda scary TBH
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911mot
Member
| Joined: | Sat Mar 31st, 2007 |
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| Posts: | 80 |
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Posted: Wed Dec 19th, 2007 10:07 pm |
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Wow thats a new one.
Checking your own car because you MOT'd it yourself.
How low can they go
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nicknak
Trade Member
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Posted: Tue Dec 18th, 2007 09:02 pm |
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Sounds like they had nothing better to do??
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