| Author | Post |
|---|
motorwise
Member
|
Posted: Mon Aug 13th, 2007 10:29 pm |
|
Weetabix wrote: A simple answer to all of this is to ask for payment up front.
After all, the customer has booked it in for an MOT and should expect to pay for the test.
If they decline to pay, then don't do the test, simple!
I agree with this and then if there's a problem with the car that causes the test to be abandoned (burst brake pipe during test for instance) then you've already got the money you're entitled to
|
Weetabix
Guest
| Joined: | |
| Location: | |
| Posts: | |
| Mana: |  |
|
Posted: Sat Jun 23rd, 2007 11:52 pm |
|
A simple answer to all of this is to ask for payment up front.
After all, the customer has booked it in for an MOT and should expect to pay for the test.
If they decline to pay, then don't do the test, simple!
|
911mot
Member
| Joined: | Sat Mar 31st, 2007 |
| Location: | |
| Posts: | 80 |
| Mana: |   |
|
Posted: Sat Jun 23rd, 2007 01:35 pm |
|
One of our testers issued an MOT when the car needed a tyre (He forgot to click the RFR's). The customer said he would get tyre elsewhere and needed a failure. We called the helpline and they said re MOT it and issue a fail, that will override the existing valid test.
In the case of non-payment maybe something like that could be done. Maybe register it for the test and then abort the test using 'customer refused to pay in advance when asked'. Not sure if that will negate the existing test if it was a pass though...
Last edited on Sat Jun 23rd, 2007 01:36 pm by 911mot
|
KevG
Super Moderator
|
Posted: Tue Jun 19th, 2007 09:36 pm |
|
-Hi avocco
As far as I know only the issuing station can issue a duplicate now, or the the local Vosa office, But as you rightly say one the certificate is issued the MOT is valid.
There should be a method to cancel them if they don't pay. After all it's theft.
Kev
|
avocco
Member
|
Posted: Tue Jun 19th, 2007 09:04 pm |
|
Im not too sure im on the right assumtions or not, but if your referring to vehicles being passed at your MOT station and said person saying they have no money and saying they will come back for the MOT, the loop hole is still there.
Considering you have already passed the vehicle, all the owner has to do is take his log book to another MOT station and with his registration and V5 reference number on the log book be able to obtain a duplicate.
The best way around this problem at your MOT station is to have the owner leave the vehicle there till he gets the money for the test. We have probably got around 60 MOTs lying in our office that are waiting to be picked up by people who have forgotten to bring any money, this dates back to August 2006 I believe.
I believe we should have a function placed on the computers which allow us to stall the test in the system till payment is received, I.e pass the vehicle, but not let any other MOT station issue duplicates on this stalled test, untill full payment is made at the original VTS where it was done.
Last edited on Tue Jun 19th, 2007 09:06 pm by avocco
|
KevG
Super Moderator
|
Posted: Tue May 29th, 2007 07:34 pm |
|
Everyone will be pleased to here that only the issuing VTS can issue a duplicate now, so the "loophole" is gone.
Kev
|
tilleeslandrovercentre
Member
| Joined: | Fri Apr 20th, 2007 |
| Location: | |
| Posts: | 2 |
| Mana: | |
|
Posted: Sat May 19th, 2007 05:43 pm |
|
KevG sent you a pm.
Lee.
|
motmac
Member
|
Posted: Wed Oct 18th, 2006 08:34 pm |
|
KevG wrote: Hi.
It occurred to me yesterday that there is a BIG potential problem with the system.
I don't want to go into details for obvious reasons, but it involves duplicate certificates.
PM me if youu want more details or if you've figured it out too!
Kev
yep and its happening allready! people have got wise to it very quickly.will pm soon.
|
Weetabix
Guest
| Joined: | |
| Location: | |
| Posts: | |
| Mana: | |
|
Posted: Tue Oct 17th, 2006 12:50 am |
|
castrolrob wrote: wot the hell is pm me?im new to this computer lark.e mail is castrolrob@ntl world.com.only started using computer to get ready 4 computerisation of mot,if id known how basic the system wos then probably wouldnt have bothered!still,my typing skills are picking up!
PM me = "send me a Personal Message"
click on the person's name to the left of their posted message & then click 'send a personal message'
or for a quicker method in this instance, click this link:
http://www.motester.co.uk/forums/pm.php?send_to=KevG
Last edited on Tue Oct 17th, 2006 12:51 am by
|
castrolrob
Trade Member
| Joined: | Sun Sep 10th, 2006 |
| Location: | |
| Posts: | 319 |
| Mana: | |
|
Posted: Mon Oct 16th, 2006 08:33 pm |
|
wot the hell is pm me?im new to this computer lark.e mail is castrolrob@ntl world.com.only started using computer to get ready 4 computerisation of mot,if id known how basic the system wos then probably wouldnt have bothered!still,my typing skills are picking up!
|
KevG
Super Moderator
|
Posted: Fri Oct 13th, 2006 12:00 am |
|
As I Said PM me.
Not The problem tyour talking about,
Don't dsiscuss this on a public forum!
|
castrolrob
Trade Member
| Joined: | Sun Sep 10th, 2006 |
| Location: | |
| Posts: | 319 |
| Mana: | |
|
Posted: Thu Oct 12th, 2006 10:42 pm |
|
Which problem are you talking about?have already had a member of the travelling community refuse to pay,took his old style mot to a different station and got replacement (mate works there )not permitted to charge for replacements so got free MOT. Can charge for mot in advance so not VOSA's problem and wont b issue when old mots run out.
|
KevG
Super Moderator
|
Posted: Thu Oct 12th, 2006 05:24 pm |
|
Hi.
It occurred to me yesterday that there is a BIG potential problem with the system.
I don't want to go into details for obvious reasons, but it involves duplicate certificates.
PM me if youu want more details or if you've figured it out too!
Kev
|
Current time is 01:04 pm | |
|
