Vehicle Operator & Services agency (VOSA) information
(VOSA has been renamed DVSA since April 2014)
A guide to the government agency – now renamed DVSA – which supervises the MOT scheme
DVSA supervises the MOT scheme by:
If you are unhappy with the service you have received
Let DVSA know as it helps them make sure that MOT Testing Stations are providing a good service.
In the first instance contact the Area Manager at your local DVSA office, the address for which is shown on the Fees and Appeals poster at your MOT testing Station. Or ring the MOT enquiry line on *0300 123 9000.
The Vehicle Operator Services Agency (DVSA) runs the MOT for the government.
The address of your LOCAL DVSA / VOSA office is displayed in the MOT Test Station, or can be obtained from their general enquiries unit on *0300123 9000 (Mon-Fri 7.30am - 6.00pm)
DVSA, Berkeley House, Croydon Street, Bristol BS5 0DA
VOSA Email address
*Calls provided by BT are charged at a low rate. Charges from other providers may vary.