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Sunday, 20 May 2012 11:43

VOSA Information

VOSA-logoVehicle Operator & Services agency (VOSA) information
(VOSA has been renamed DVSA since April 2014)

A guide to the government agency – now renamed DVSA – which supervises the MOT scheme 

DVSA supervises the MOT scheme by:

  • Authorising MOT Testing Stations and approving MOT Testers
  • Setting standards for MOT Testing and for authorising of the MOT Testing Station and MOT Testers
  • Training Authorised Examiners and MOT Testers
  • Ensuring that MOT Testing Stations maintain the required standards by visiting premises and carrying out checks
  • Taking disciplinary action or giving guidance and advice where standards are not being maintained
  • Dealing with appeals and complaints from the public about MOT Test quality
  • If you are unhappy with the service you have received


    Let DVSA know as it helps them make sure that MOT Testing Stations are providing a good service.

    In the first instance contact the Area Manager at your local DVSA office, the address for which is shown on the Fees and Appeals poster at your MOT testing Station. Or ring the MOT enquiry line on *0300 123 9000.

    vosa hq

    The Vehicle Operator Services Agency (DVSA) runs the MOT for the government.

    Contacting DVSA

    The address of your LOCAL DVSA / VOSA office is displayed in the MOT Test Station, or can be obtained from their general enquiries unit on *0300123 9000 (Mon-Fri 7.30am - 6.00pm)

    Postal address

    DVSA, Berkeley House, Croydon Street, Bristol BS5 0DA

    VOSA website

    VOSA Email address

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    *Calls provided by BT are charged at a low rate. Charges from other providers may vary.

    Last modified on Sunday, 27 July 2014 15:15
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