Laser Tools (The Tool Connection) has announced that the company remains open for business and is fully operational, still supplying specialist tools to motor factors all over the UK and Europe; and, importantly, their technical sales advisors are still available via telephone and email and offering full support.
Therefore the company remains open to support their network of customers, including those who are actively maintaining the supply chain which is crucial to keeping the country’s COVID-19 response moving. Many of our customers supply garages, workshops, accident repair centres, and haulage companies with the tools and consumables that are necessary to keep these key workers and businesses going.
- Laser Tools continues to stock 98% of lines. Orders can still be placed via email or telephone:
Sales: 01926 815000; email: orders@toolconnection.co.uk
Technical Sales Support: 01926 818181
email: technical@toolconnection.co.uk
The company has been working hard to adapt to the constantly changing circumstances that we are all facing today and as a business, Laser Tools takes very seriously the health of their staff, colleagues and customers, and to this end they have instigated a number of changes to their working procedures:
- In the warehouse their social distancing measures mean reduced staffing levels but this has been countered with increased shifts. Laser Tools is still picking, packing and delivering.
- The sales and tech-van teams are off the road for now, but all remain available to customers via telephone and email.
- More than 60% of office-based staff (and all of the sales staff) are now working from home, still offering 100% functionality to the business and customers.
Laser Tools would like to thank all their customers for their continued support and assure you that during these difficult times their expert teams remain on hand to offer help and advice — you can contact the company by picking up the telephone or, if you prefer, by email or other social networking messaging services.
Please continue to stay safe, and Laser Tools and the Tool Connection will keep updating as the situation progresses.